Skip to content
Shipping across Canada.
100% authentic products, tested and approved by professionals.
Recommended by pros.
In-store pickup available.

Terms of service

By using this site, you accept these terms in their entirety. In summary:

  • All sales are final, except as provided in our return policy
  • You are responsible for making sure the products you purchase suit your needs
  • Some products are intended for professionals only; their use by unqualified persons is at your own risk
  • The laws of the Province of Quebec apply to any agreement entered into on this site

1. Agreement and Acceptance of Terms

These terms and conditions of use (the "Terms of Use") constitute a legal agreement between you (the "Customer") and Gisèle Produits de Beauté (collectively referred to as "Gisèle Produits de Beauté", "we", "us" or "our"). We invite you to read this agreement in its entirety before continuing to browse our website (the "Site"). Using the Site, accessing its content or purchasing products offered on it constitutes full and complete acceptance of these Terms of Use, without reservation or condition. If you do not accept these terms, you must stop using the Site immediately.

2. Applicable Policies

By using our Site, you also agree to the policies detailed in the following sections, which form an integral part of these Terms of Use:

3. Final Sale

All sales made on the Site are final. For reasons of hygiene, quality assurance and product integrity, no returns or exchanges will be accepted, except in the cases expressly provided for in our Return and Refund Policy. By making a purchase, the Customer acknowledges having read this policy and accepts it in its entirety.

4. Intellectual Property of the Site

This Site is operated and owned by Gisèle Produits de Beauté. All components of the Site, including but not limited to the graphic design, editorial content, images, logos and source code, are protected by applicable copyright, trademark, moral rights and intellectual property laws. No portion or element of the Site or its content may be copied, reproduced, modified, distributed or retransmitted in any form whatsoever without the prior written permission of Gisèle Produits de Beauté. All content and all related rights remain the exclusive property of Gisèle Produits de Beauté.

5. Product Descriptions and Photos

Product information provided on the Site is presented for general information and use only. Gisèle Produits de Beauté strives to display complete and accurate product descriptions; however, the Customer remains solely responsible for making sure the product they purchase is suited to their specific needs, hair type, health and particular conditions of use. All product photos are for illustration purposes only and may differ slightly from the actual product, due in particular to your device's display settings.

6. Advice and Recommendations

The advice and recommendations provided on the Site are for guidance only and can in no way replace a diagnosis or consultation with a qualified professional (doctor, dermatologist, licensed hairstylist, etc.). Gisèle Produits de Beauté does not guarantee any particular result from following this advice and assumes no responsibility for any use you may make of it.

7. Warning: Professional Products

Some products offered on the Site are intended exclusively for use by properly trained hair and beauty professionals. Use of these products by unqualified persons could lead to unsatisfactory results or even bodily injury. Gisèle Produits de Beauté assumes no responsibility toward any person who obtains and/or uses these products in breach of this warning or without the required training.

In addition, if you have a medical condition or known allergies, or if you are pregnant, we strongly recommend that you consult your doctor before using any new product. Gisèle Produits de Beauté cannot be held responsible for any reactions or adverse effects resulting from the use of products purchased on the Site.

8. Links to Third-Party Sites

The Site may contain links to third-party or partner websites that are not under the control of Gisèle Produits de Beauté. These links are provided for reference only. Gisèle Produits de Beauté is not responsible for the content, accuracy, legality or any other aspect of the linked sites. You visit these sites at your own risk, subject to each site's own terms of use.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Gisèle Produits de Beauté shall not be liable for any direct, indirect, incidental, special or consequential damages arising from the use of or inability to use the Site, the products purchased or the advice provided, even if Gisèle Produits de Beauté has been advised of the possibility of such damages. In no event shall the total liability of Gisèle Produits de Beauté to the Customer exceed the amount paid by the Customer for the products concerned.

10. Governing Law and Jurisdiction

These Terms of Use are governed by and interpreted in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of laws rules. Any dispute arising from or relating to these Terms of Use will be subject to the exclusive jurisdiction of the courts of the Province of Quebec.

11. Changes to the Terms

Gisèle Produits de Beauté reserves the right to modify these Terms of Use, prices and any information available on the Site at any time without notice. Changes take effect as soon as they are posted on the Site. It is the Customer's responsibility to review these Terms of Use regularly. Continued use of the Site after any change constitutes acceptance of the new terms.

12. Severability

If any provision of these Terms of Use is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision will be deemed severable from the other provisions and will not affect the validity and enforceability of the remaining provisions, which will remain in full force and effect.