Privacy policy

Updated April 16, 2026

Welcome to the Gisèle Produits de Beauté website (collectively, “Gisèle Produits de Beauté,” “we,” “us,” or “our”). At Gisèle Produits de Beauté, we take the privacy of our users and customers seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with the Act to modernize legislative provisions as regards the protection of personal information (Law 25).

1. Person Responsible for the Protection of Personal Information

In accordance with Law 25, Gisèle Produits de Beauté has appointed a person responsible for the protection of personal information. For any questions or requests to access or correct your personal information, you may contact this person at:

Person Responsible for the Protection of Personal Information
Gisèle Produits de Beauté
40 de la Gare Street, Saint-Jérôme, Quebec J7Z 2B8
Email: admin@giselebeaute.ca
Phone: 450-438-2553

2. Personal Information Covered by This Policy

This Privacy Policy applies to personal information about you that Gisèle Produits de Beauté collects through giselebeaute.ca. “Personal information” means any information relating to an identifiable individual, including your name, email address, mailing address, phone number, date of birth, or information related to your purchases.

This policy does not apply to information you submit on other websites, even if we communicate with you through those platforms. Information posted on social media platforms such as Facebook, Instagram, or YouTube is subject to the privacy policies of those platforms.

We do not knowingly collect personal information from children under the age of 14. If you are under 14, you must not make a purchase, create an account, or submit personal information to us.

3. Information We Collect

We collect the following personal information depending on your relationship with us:

  • Newsletter subscribers: name and email address
  • Customer account holders: name, email address, billing address, shipping address, and phone number
  • Customers who make a purchase: name, email address, billing address, shipping address, and phone number

Gisèle Produits de Beauté does not have access to or collect credit card information used on its website. Payments are securely processed by Authorize.net, our payment processing provider.

We may also automatically collect certain information about your activity on our website, including through:

  • Cookies
  • Tracking pixels and web beacons
  • Web server logs
  • Geolocation technologies
  • Third-party analytics and marketing tools (including Klaviyo, Meta Pixel, and Google Analytics)

4. Purposes for Collecting and Using Your Information

Gisèle Produits de Beauté collects and uses your personal information for the following purposes:

  • Processing and shipping your orders
  • Managing your customer account
  • Communicating with you about your order or account
  • Sending you promotional communications, if you have consented to receive them
  • Personalizing your experience and recommending relevant products
  • Detecting and preventing fraud
  • Complying with our legal and accounting obligations
  • Improving our website and product offerings

We collect only the information necessary for the purposes described above, in accordance with the data minimization principle set out in Law 25.

5. Sharing Your Personal Information

Gisèle Produits de Beauté may share your personal information in the following circumstances:

  • Service providers: We share certain information with third parties that provide essential services to us, such as package delivery, email delivery, payment processing, data analytics, and customer service. These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
  • Marketing and advertising tools: We use third-party tools (including Klaviyo, Meta Pixel, and Google Analytics) that may collect information about your browsing activity in order to show you relevant advertisements on our website or other platforms.
  • Social media and plug-ins: Using third-party features integrated into our website may result in information being collected by or shared with these third parties.
  • Legal obligations: We may disclose your information when required by law or in connection with legal or administrative proceedings.

We may also share anonymized or aggregated information (which cannot be used to identify you) with our advertising and marketing partners.

6. Retention of Your Personal Information

Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected or to meet our legal and accounting obligations. When your information is no longer required, we securely destroy or anonymize it.

7. Protecting Your Personal Information

Your personal information is stored on our servers or those of our service providers and is accessible only to authorized employees and representatives who require it to perform their duties. We take reasonable and appropriate physical, electronic, and procedural measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Our website is hosted on Shopify, a platform recognized for its high security standards. Although we make every reasonable effort to protect your information, no security system is infallible, and we cannot guarantee absolute security in all circumstances.

8. Your Rights

In accordance with Law 25, you have the following rights regarding your personal information:

  • Right of access: You may request access to the personal information we hold about you
  • Right to rectification: You may request that inaccurate or incomplete information be corrected
  • Right to erasure: You may request the deletion of your personal information, subject to our legal obligations
  • Right to withdraw consent: You may withdraw your consent to receive promotional communications at any time
  • Right to data portability: You may request that your personal information be provided to you in a commonly used technological format

To exercise any of these rights, please contact our person responsible for the protection of personal information at admin@giselebeaute.ca. We may take appropriate steps to verify your identity before processing your request. Your right to access or correct your information is subject to applicable legal restrictions.

9. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and provide you with personalized content. You can configure your browser to refuse cookies or notify you when a cookie is being sent. Please note that certain website features may not function properly if you disable cookies.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with an updated date. We encourage you to review this policy periodically to stay informed about our practices. Your continued use of the website following any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this policy or your personal information, please contact us:

Gisèle Produits de Beauté
40 de la Gare Street, Saint-Jérôme, Quebec J7Z 2B8
Email: admin@giselebeaute.ca
Phone: 450-438-2553
Monday to Saturday, 9:00 AM to 5:00 PM