Privacy policy
Updated on September 7, 2023
Welcome to the Gisèle Produits de beauté website (collectively, "Gisèle," "we," "our," or "ours").
At Gisèle, we prioritize the protection of the privacy of our users and customers. This privacy policy is intended to inform you about how we collect, use, share, and protect your personal information in accordance with Law 25.
Affected Information
This privacy policy addresses "personal information" about you that Gisèle obtains on giselebeaute.ca. When we use the term "personal information," we refer to information about an identifiable individual. This may include elements such as your name, email address, mailing address, date of birth, phone number, or information about the products you purchase.
This privacy policy does not cover information you submit on other websites, even if we communicate with you on those sites. For example, if you post information on Facebook, Twitter, or YouTube, that information is subject to the privacy policies of those websites, not this one.
Please note that we do not intentionally collect personal information from children under the age of 13. If you are under 13, you may visit our websites, but you should not make a purchase, register, or submit personal information to us.
Collected Information
Here are examples of personal information we collect:
- Newsletter Subscribers: Name and email address
- Gisèle Members: Name, email address, billing address, shipping address, and phone number
- Customers who made a purchase*: Name, email address, billing address, shipping address, and phone number
*Gisèle Beauty Products does not have access to and does not collect information related to credit cards used on its site.
In addition to the above, we may use certain technologies to automatically collect information about your activity on our website, including but not limited to:
- Cookies
- Flash cookies
- Invisible pixels, tags, or spy pixels Web server logs
- Geolocation technologies
Gisèle primarily uses the collected personal information to offer you products, information, and services.
We may use your information to track your purchase history, suggest products, and communicate with you for account purposes or promotions. We may also use your personal information for other legitimate business purposes, including detecting and preventing fraud, collecting amounts owed to us, and maintaining accounting records.
Sharing Your Personal Information
Gisèle Beauty Products may share your personal information in certain circumstances, including but not limited to:
- Service Providers: We may disclose your personal information to companies that provide services to us (including subsidiaries acting as such), such as order fulfillment, parcel delivery, mail and email delivery, business data analysis, marketing assistance, credit card payment processing, fraud investigations, consumer surveys, and customer service.
- Social Networks, Widgets, and Plug-ins: The use of any feature made available to you on our sites by a third party may result in the collection or sharing of information with a third party.
Gisèle Beauty Products may share anonymized information (e.g., information not directly linked to your name) in the following circumstances, in addition to those identified above:
- Aggregate Information: We may share aggregate information about our customers with advertising and marketing partners.
- Behavioral Advertising: A third party may use technology (e.g., a cookie) to collect information about your use of our website and other websites to provide you with ads for products and services tailored to your interests. These ads may appear on our website or other websites.
Protection of Your Personal Information
The file containing your personal data is stored on our servers or those of our service providers and is accessible to our employees, authorized agents, and representatives who need access to perform their functions.
We recognize that our customers trust us to protect their personal information. We take this trust seriously and implement reasonable and appropriate physical, electronic, and procedural measures to protect your personal information.
While we strive to protect the information in our possession, no security system is perfect, and we cannot promise that information about you will remain secure at all times. However, Shopify is a highly secure platform, and that is one of the reasons we chose to use it.
Your Choices
You have the following choices regarding how your information is used:
- Update or correct personal information in your account
- Receive newsletters and promotional emails
- Behavioral advertising
- Remove content
- Withdraw consent
Contact Gisèle
If you have questions about our privacy and security practices or if you want to access or correct your personal information, you can contact the Privacy Officer Erika Roy by email at info@giselebeaute.ca or by phone at 450-438-2553.
Your right to access or correct your personal information is subject to applicable legal restrictions. We may take appropriate steps to verify your identity before allowing you to access or correct information.
If we need to contact you regarding any event involving your personal information, we may do so by email, phone, or postal mail.
Changes to This Policy
We may revise this policy and terms from time to time. We encourage you to periodically check our privacy policy to stay informed about our latest practices. We will note the effective date of the latest version at the beginning of each policy.
